25 July 2011


At a Chick-Fil-A a while back, I came across these little bowls, nestled among the napkins & straws. What a cool idea - free cheerios!

This is one of the most sensitive and insightful things I've ever seen a store do. It costs practically nothing, demonstrates a deep understanding of the customers and shows the type of hospitality that should be the hallmark of any restaurant.

My kids are old enough to eat stuff from the menu, but I can still appreciate the gesture that says "We'd like to make your visit here more pleasant - here's something your little ones will enjoy."

This sort of thing is so easy and so obvious, it makes me wonder why everyone doesn't do it.

1 comment:

Aamer Waqas Chaudhary said...

All must consider this...